Stuck in infinite Loop

I keep having to reprocess the same clue over and over again. The timer says six hours until its complete, when I go back the next day and tap on it, the timer starts all over again. So I cant complete the case. Game hasnt been updated since November 2014 so Im not holding my breath for a fix. Game deleted.

Donthangup about Hidden Objects: Mystery Crimes, v1.3.5